Shipping & Postage
FREE Standard UK Shipping on orders over £30!
We offer FREE standard shipping on UK orders over £30!
We also ship to many worldwide destinations!
In light of Brexit, please note that we are not currently shipping to Europe.
Despatching your Order
We aim to despatch your lovely products super-quick within 2/3 working days. As everything is made by hand, there may be occasional circumstances where this takes longer. In that event, we will always contact you so you know.
Postage/Shipping
We are able to ship to the UK, and many Worldwide destinations.
Here is a breakdown of our Postage/Shipping rates:
| Destination | Regular Parcels - up to 1 kg | Large Parcels - 1kg - 2 kg |
| UK | FREE standard delivery over £30 - 5 working days (Royal Mail) | FREE standard delivery over £30 - 5 working days (Royal Mail) |
| UK | Standard delivery on orders less than £30 - £4.25 - 5 working days (Royal Mail) | Standard delivery on orders less than £30 - £4.25 -5 working days (Royal Mail) |
| UK | Orders less than £30. Royal Mail 24/courier. 2-3 working days £5.50 | Orders less than £30. Royal Mail 24/courier. 2-3 working days £5.50 |
| UK | Orders over £30. Royal Mail 24/courier. 2-3 working days £3.00 | Orders over £30. Royal Mail 24/courier. 2-3 working days £3.00 |
| Worldwide | £12.50 | £15.50 |
The shipping rate will be calculated automatically based on the parcel weight, and your location. In the event that you cannot find your destination country, please contact us at info@therosetree.co.uk and we will sort that out!
On average, UK orders with standard shipping will be delivered in 5 working days.
UK orders sent with Express shipping will be delivered in 1-2 working days.
Orders to worldwide destinations take 10-14 working days.
In the event that you have not received your order please let us know so we can look into that for you.
Please note that any customs charges levied on international deliveries are your responsibility.
Postage/shipping will be added during the checkout process.
Is your Order a Present?
If you let us know, that your order is a present, we will be happy to include a personalised message from you. Let us know using the 'tell us about any special instructions' box on the check out page next to the check out button.
Payment
We accept payment by credit/debit card, Google Pay, Apple Pay or using a Paypal account.
Customer Accounts
Customers have the option to check out as a guest where no address information is saved, or using a customer account. The option to create a customer account is presented during the checkout process. We don't save any payment card details.